Every order, every delivery, every offer — all use your customer's private info.
A customer orders biryani from your cloud kitchen. You take their phone number, address, and name. Then Swiggy, your delivery boy, and your WhatsApp group all get that info. Did the customer say yes to all of this? Probably not. Under the new DPDP law, this can get your business in trouble. If you run a restaurant or cloud kitchen, read this today.
Think about your daily work. A customer orders online. You save their phone number. Later you send them a discount offer on WhatsApp. Did they say yes to getting offers? That matters now. Or your delivery boy gets the customer's full address on his personal phone. That is a data risk. Even your QR code menu or loyalty card collects info. Each of these steps must follow the new DPDP rules. Speed is good. But doing it right is better.
Ask customers clearly before saving their number for offers.
Tell delivery staff not to save customer addresses on personal phones.
Check if your business is ready. Takes 3 minutes. Visit saralprivacy.com/assessment
“In food delivery, speed often outruns discipline.”
Free — takes 3 minutes
Answer a few simple questions. Get your free Readiness Score — sent to your email or WhatsApp.
Check My Readiness →Take our free 3–5 minute industry assessment to find out your compliance risk level.
Take Free Assessment →Free Download
The Complete DPDPA Compliance Guide
Plain English. Everything your business needs to understand the DPDP Rules 2025 — written for founders, not lawyers. Now in 7 Indian languages.
Download the Guide →5 Ready-to-Use Templates
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Privacy Notice, Consent Language, Data Inventory, DSR SOP, Vendor Register. Delivered free to your email.
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